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Privacy Policy
Effective Date: 7/6/2026
This Privacy Policy explains what information we collect, how we use it, and how customers can contact us with questions.
1. Information We Collect
B&B Trading may collect information that you provide directly to us, including:
• Name• Company name
• Billing and shipping address
• Email address
• Phone number
• Account login information
• Quote request details
• Order information
• Purchase history
• Invoice and account information
• Customer service communications
We may also collect website usage information, such as pages visited, browser type, device information, IP address, and other technical information used to operate and improve the website.
B&B Trading uses customer information to:
• Create and manage customer accounts
• Provide customer-specific pricing and account access
• Respond to quote requests
• Process orders and transactions
• Provide order status, invoices, account statements, and purchase history
• Arrange shipping and delivery
• Communicate with customers about products, orders, quotes, returns, and account matters
• Improve our website, customer service, and business operations
• Prevent fraud, unauthorized access, or misuse of our website
• Comply with legal, tax, accounting, and business record requirements
• Provide customer-specific pricing and account access
• Respond to quote requests
• Process orders and transactions
• Provide order status, invoices, account statements, and purchase history
• Arrange shipping and delivery
• Communicate with customers about products, orders, quotes, returns, and account matters
• Improve our website, customer service, and business operations
• Prevent fraud, unauthorized access, or misuse of our website
• Comply with legal, tax, accounting, and business record requirements
3. Customer Accounts
Customers may create or request access to an online account to view pricing, place orders, review purchase history, access account information, and manage business transactions with B&B Trading.
Customers are responsible for keeping their login credentials confidential and for notifying B&B Trading if they believe their account has been accessed without authorization.
When you request a quote or place an order, B&B Trading may use the information provided to confirm product availability, pricing, condition, shipping costs, payment terms, and order details.
Because B&B Trading may sell surplus, overstock, discontinued, limited-availability, reconditioned, used, or new electrical products, certain orders or quote requests may require manual confirmation before fulfillment.
B&B Trading does not sell customer personal information.
We may share information when necessary to operate our business, including with:
• Shipping carriers and freight providers
• Payment processors or financial service providers
• Website hosting and technology providers
• Customer service, accounting, or business system providers
• Legal, tax, compliance, or professional advisors
• Government authorities when required by law
Information is shared only as needed to provide services, complete transactions, operate our website, or comply with legal obligations.
If payment information is collected through the website or through a third-party payment provider, that information is used only to process authorized transactions. B&B Trading does not intentionally store full credit card information unless required for legitimate business purposes and handled through secure payment systems.
Our website may use cookies or similar technologies to help the site function, remember user preferences, support account login, understand website activity, and improve the customer experience.
You may be able to disable cookies through your browser settings, but some website features may not function properly without them.
B&B Trading may use your email address to respond to inquiries, send quote information, provide order updates, deliver account-related communications, or communicate about products and services relevant to your business relationship with us.
You may contact us if you no longer wish to receive non-essential marketing communications.
B&B Trading uses reasonable administrative, technical, and physical safeguards to protect customer information. However, no website, system, or electronic transmission is completely secure, and we cannot guarantee absolute security.
B&B Trading retains customer information for as long as necessary to manage customer accounts, complete transactions, maintain business records, comply with legal obligations, resolve disputes, and support ongoing business relationships.
You may contact B&B Trading to request updates or corrections to your customer information. Account holders may also be able to update certain account information through the website.
Our website may contain links to third-party websites or services. B&B Trading is not responsible for the privacy practices, content, or policies of third-party websites.
B&B Trading’s website and services are intended for business customers and are not directed to children. We do not knowingly collect personal information from children.
B&B Trading may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
For questions about this Privacy Policy or how your information is handled, contact B&B Trading at:
B&B Trading
147 Main Street
Webster, MA 01570
Phone: 800-647-9471
Email: info@bb-trading.com
Website: https://www.bb-trading.online